Frequently Asked Questions
Everything you need to know about shopping NÜNÜ VINTAGE
How do you guarantee the authenticity of your items?
Every piece at NÜNÜ VINTAGE undergoes a rigorous multi-step authentication process by our in-house experts to ensure you are receiving 100% genuine designer goods.
What is the condition of your vintage garments?
We curate only high-quality pieces. Each item is assigned a condition grade (Pristine, Excellent, or Very Good) and any minor flaws are clearly noted in the product description.
How long does shipping take?
Orders are processed within 2-3 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on the destination.
Can I return an item if it doesn't fit?
Due to the unique nature of vintage fashion, all sales are final. We provide detailed measurements for every garment to help you ensure a perfect fit before purchasing.
Do you offer international shipping?
Yes, we ship worldwide. Please note that customs duties and taxes are the responsibility of the buyer and vary by country.
How should I care for my vintage purchase?
To preserve the longevity of vintage textiles, we recommend professional dry cleaning or delicate hand-washing. Specific care instructions are included on the product page when available.